Highlights of sustainability performance
| Economic-competitive sustainability indicators | 2015 | 2014 | 2013 |
|---|---|---|---|
| Revenues (thousands of Euro) | 694,792 | 685,1 | 645,539 (*) |
| EBITDA (thousands of Euro) (1) | 219,831 | 205,883 | 182,852 (*) |
| Net profit (thousands of Euro) | 83,850 | 54,858 | 33,707 |
| Distributed economic value (thousands of Euro) | 545,002 | 499,290 | 523,356 (*) |
| Commercial Aviation business operating revenues (thousands of Euro) | 610,741 | 590,304 (*) | n.d. |
| General Aviation operating revenues (thousands of Euro) | 16,179 | 16,477 (*) | n.d. |
| Energy Business operating revenues (thousands of Euro) | 15,488 | 14,853 (*) | n.d. |
| Infrastructure investments (millions of Euro) | 86.8 | 97.7 | 96.5 |
| Number of movements - airport system | 252,691 | 253,786 | 251,828 |
| Number of passengers - airport system | 28,083,541 | 27,654,025 | 26,764,838 |
| Cargo - airport system (tons) | 512,488 | 472,415 | 436,125 |
| Sales areas - airport system (thousands of m2) | 29,379 | 27,294 | 24,600 |
| Average sales receipt per passenger in sales to the public - Terminal 1 (Euro) | 30.62 | 26.24 | 27.66 |
| Average sales receipt per passenger in sales to the public - Terminal 2 (Euro) | 12.73 | 11.73 | 11.45 |
| Average sales receipt per passenger in sales to the public - Linate (Euro) | 19.05 | 18.79 | 18.46 |
(*) Restated values.
| Environmental sustainability indicators | 2015 | 2014 | 2013 |
|---|---|---|---|
| CO2 emissions (goal 1 and 2) - Linate (tons) (2) | 58,670 | - | - |
| CO2 emissions (goal 1 and 2) - Malpensa (tons) (2) | 117,791 | - | - |
| Water withdrawals - Linate (m3) | 1,382,054 | 992,936 | 1,475,598 |
| Water withdrawals - Malpensa (m3) | 2,601,772 | 2,031,625 | 2,774,168 |
| Water withdrawals/Passenger traffic - Linate (m3/pax) | 0.14 | 0.11 | 0.16 |
| Water withdrawals/Passenger traffic - Malpensa (m3/pax) | 0.11 | 0.09 | 0.15 |
| Electricity usage - Linate (GJ) (2) | 563,295 | - | - |
| Electricity usage - Malpensa (GJ) (2) | 1,829,966 | - | - |
| Drained de-icing liquid - Linate (tons) | 91 | 45 | 68 |
| Drained de-icing liquid - Malpensa (tons) | 0 | 15 | 44 |
| Number of spills (oil, diesel, kerosene) - Linate (3) | 5 | 3 | 11 |
| Number of spills (oil, diesel, kerosene) - Malpensa (3) | 77 | 75 | 35 |
| Number of noise monitoring units - Linate | 4 | 4 | 4 |
| Number of noise monitoring units - Malpensa | 10 | 10 | 10 |
| Separate collection (% of total urban solid waste and the like) - Linate | 50.9 | 50.5 | 47.9 |
| Separate collection (% of total urban solid waste and the like) - Malpensa | 32.1 | 33.9 | 34.2 |
| Wildlife strikes (rate x 10,000 movements) - Linate | 3.1 | 2.7 | 5.8 |
| Wildlife strikes (rate x 10,000 movements) - Malpensa | 2.2 | 3.2 | 3.0 |
(2) The emission calculation criterion (calculated on the basis of energy consumption of the entire SEA Group) has been modified since 2015 and therefore the values are no longer comparable with the previous years.
(3) Significant spills (those involving an area equal to or greater than 20 m2).
| Socioeconomic sustainability indicators | 2015 | 2014 | 2013 |
|---|---|---|---|
| Number of employees | 2,905 | 2,684 | 2,765 (*) |
| Average number of hours of training per capita, men | 8.2 | 2.6 (*) | 4.4 (*) |
| Average number of hours of training per capita, women | 5.8 | 4.4 | 4.7 (*) |
| Unionisation rate (%) | 59 | 59 | 60 (*) |
| Accidents - frequency index - airport system | 3.31 | 3.34 | 3.38 (*) |
| Accidents - severity index - airport system | 98.54 | 101.38 | 96.71 (*) |
| Number of successful contract bidders | 1,245 | 1,162 | 1,182 (*) |
| Value of orders assigned to local suppliers (millions of Euro) | 125.6 | 122.5 | 127.3 (*) |
| Punctuality of departing passenger flights - Linate (%) | 88.5 | 90.9 | 90.7 |
| Punctuality of departing passenger flights - Malpensa (%) | 83.8 | 84.5 | 85.8 |
| Number of misdirected bags (x 1,000 passengers) - Linate | 2.8 | 3.1 | 3.9 |
| Number of misdirected bags (x 1,000 passengers) - Malpensa | 1.5 | 1.7 | 2.1 |
| Customer Satisfaction Index - Linate (%) (4) | 70 | 67 | 99 |
| Customer Satisfaction Index - Malpensa T1 (%) (4) | 73 | 70 | 98 |
| Mystery Shopping - average perceived quality of businesses | 75.9 | 79.2 | 79.2 |
| Donations (Euro) | 901,742 | 764,900 | 865,218 |
| Investments in Corporate Citizenship (Euro) | 81,500 | 150,400 | 199,421 |
(4) The new Customer Satisfaction assessment system based on the Customer Satisfaction Index was adopted in 2014, therefore the data is not comparable with 2013. The 2014 and 2015 data is not expressed as a percentage.
(*) Restated values.